Product Category Award
Gold, Silver, Bronze and Outstanding Performance Award
Top 20% of the participants of each category of both levels will be selected
Example 1:
If there are 20 participants in the Junior Level of Convenience Store category, 4 participants would be selected as winners (1 Gold Award, 1 Silver Award, 1 Bronze Award and 1 Outstanding Performance Award winner).
Example 2:
If there are 8 supervisors participating in the Footwear category, on pro-rata basis, only Gold Award & Silver Award will be presented.
Special Category Award
Social Enterprises Category
Gold, Silver and Bronze Award
New Participating Brands Category - Junior Frontline Level and Supervisory Level
Gold, Silver and Bronze Award winners will be selected in each level.
Excellent Service Star
Participants who get full score at Mystery Shopper Assessment will be awarded.
The Best Team Performance Award
Gold, Silver and Bronze Award
The Potential Brand Award (Only applicable to new participating brands & participants)
Gold, Silver and Bronze Award
Retail Excellence Award
Gold, Silver Bronze Award, Merits and Judges' Special Recognition
Top 10 Outstanding Services Retail Brands
10 brands will be selected through public voting
